
Google allows a limited 15GB of free storage per account, which is shared across all Google services, including Drive, Gmail, Photos, etc.
Disable the toggle for Transfer files only over Wifi. Open the Drive app and tap the hamburger menu on the top left. By default, Drive is set to upload files only over Wifi. “I’ve noticed a lot of reports about this lately, I’m going to gather some more info so that I can escalate this to the Google Photos team”Īnd looks the issue as indeed been escalated, as a recent tweet by Google Photos revealed that the problem is already known and they are working on fixing it.A lot of times, Drive shows “Waiting for upload” because transfers over mobile data are disabled. With the escalating number of reported use-cases, an expert on the official Photos forum said (August 5) Your video will be ready soon” on app and “ Your video will be ready soon” or “ An error occured, please try again later” on desktop. This strongly suggests the Google Photos upload process was successful, just that the service itself is having issues while playing/accessing it.įor what its worth, the exact errors that users get (while uploading or after uploading) are: “ Still processing. There have even been some stray reports of uploads getting completed, but after a long long wait, and that too for not all videos.Ī few of those facing access issues (after Photos says upload is successful) note that sharing the video over email, or importing it while in YouTube lets them play it normally. Interestingly, multiple users have confirmed that the problem occurs when their Google Photos Backup & sync setting is on High Quality. mp4 files, but a few of those affected say they are having problems while uploading other type of videos as well (such as. The issue is being largely reported with. It’s worth mentioning that those who complain of inability to access uploaded videos say Photos clearly notified earlier that the video(s) were “successfully uploaded.” While some users say their upload gets stuck in video processing, others say they can’t access their just uploaded videos (clicking/tapping video produces a gray screen with a message).
Aaargh! The problem rears its ugly head when you try uploading videos, irrespective of the way used. Offset of July uncovers yet another issue in Google’s Photos service.